If we detect a security incident, we act to contain it, assess its impact, fix the cause, and learn from it. When personal data is affected, we notify the competent authorities and affected individuals as required by law:
| Jurisdiction | Notification requirement |
|---|
| Türkiye | Personal Data Protection Board within 72 hours, and affected individuals as soon as possible |
| European Economic Area and United Kingdom | Supervisory authority within 72 hours where required, and affected individuals without undue delay when the risk is high |
| Indonesia | Affected individuals and the competent authority within 3 x 24 hours |
| United States | In line with the breach notification laws of the states where affected individuals live |
Clients are informed without undue delay of any incident that affects their data or systems, as agreed in their contracts.